Privacy Policy
Privacy & Information Protection
AGB Care complies with all relevant legislative obligations, including the Privacy Act 1988 (Cth). The Privacy Act protects your personal information—information that identifies you or could reasonably identify you—and includes sensitive information such as health, disability, cultural, or support-related details.
AGB Care adheres to the Australian Privacy Principles (APPs), which regulate how personal information must be collected, stored, used, accessed, and disclosed. We are also guided by the NDIS Practice Standards, which require us to manage information lawfully, securely, and respectfully.
AGB Care believes that all participants, families, carers, employees, and stakeholders have the right to understand how we collect, use, and protect personal information. We respect your right to privacy, dignity, and confidentiality, and ensure that you can access, update, or request a copy of your information at any time.
AGB Care collects relevant personal information for purposes including assessing eligibility for NDIS services, developing care plans, supporting service delivery, and managing employment applications. All information is securely stored, and access is restricted to authorised personnel only.
Information is only shared with external parties with your written consent, unless required by law or necessary to prevent serious harm. Your information is private and confidential and will not be used for any purpose other than those related to your care, service delivery, or legal obligations.
All stakeholders—participants, staff, contractors, and visitors—are responsible for complying with this policy. Any questions regarding confidentiality or privacy can be directed to AGB Care using the contact details below.
AGB Care – Privacy Enquiries : Email: admin@agbcare.com.au
